Shipping Information

The products are shipped from either our Los Angeles, California, USA or Shanghai, China stock depending on the quantity of the order.


SHIPPING COST

Shipping cost can be calculated when checkout by selecting delivery country/region and clicking on Calculate button.

Note: The shipping cost calculated on website is for reference only. For large orders, the actual shipping cost will eventually be prevailed by that provided by SST Automation.


The shipping cost includes:

• Packing charges

• Transport

• Fuel supplement


The shipping cost does NOT include:

• Insurance

• Customs charges (if applicable, they will be applied by the custom office of destination and anticipated by the courier who requests the payment of custom duties before or at the time of delivery)

• Supplement for delivery in remote area

• Goods Supplement requiring special procedures

• Supplement for Lithium Batteries

• Supplement for address correction


SHIPPING SERVICES

The preferred shipping services depends on the delivering warehouse.

From Los Angeles, California, USA

• FedEx


From Shanghai, China

• TNT


∗ Freight Collect

We can ship the goods via the specified services if customers accept freight collect.

Please contact SST Sales Team for specified shipping services. Customers must provide the collect account No. and other required information.


DELIVERY TIME

Products in stock are shipped in 1 or 2 working days after receipt of payment.

Products out of stock will be put in our earliest production schedule and shipped at the time provided by SST Automation.

Delivery times depend on the location of the delivery address, chosen shipping service and customs procedures.


SHIPMENT NOTIFICATION

Once the order is shipped, customers will receive a shipment confirmation email including tracking information.


For more information about shipping information, please contact us via WhatsApp, email or telephone. (Contact information is at the bottom of the web page)